FAQ

How do I take care of my soy wax candle?

Soy wax candles are fairly low maintenance. Make sure you trim the wick to 1/4" before every use. This ensures an even melt and prevents a flame that is too tall and creates soot. Soy wax is a "memory wax". This means that it will only melt out as far as it did the first time it was used. To get the best life out of your candle, make sure to melt the candle until the melt pool (liquid wax) reaches all the way to the edge of the container during the first melt, this usually takes 1-2 hours. It is not recommended to burn your candle for more than 4 hours at a time.

Soy wax candle safety

  • Do not burn for more than 4 hours at a time to prevent overheating
  • Stop burning when 1/4" -1/2" of wax remains in the container
  • Keep the wick trimmed to prevent soot and uneven burning
  • Wait until the candle has cooled to handle and never put a lid on a lit candle
  • Do not touch or ingest hot wax
  • Never leave a lit candle unattended
Are your candles eco-friendly?
Yes. We use US grown soy beans for clean-burning, renewable soy wax and cotton and wood wicks. The containers our candles come in are reusable, which means that you can use it for something else once you use up the candle. Just clean it out and use it again!
What is the difference between a wood wick and a traditional cotton wick?
Wood wicks have become more popular because of their signature crackle and flicker as they burn. It resembles a burning log in a fire and creates a unique ambiance when its in use. If you're looking for a more quiet and even flame, then a traditional cotton wick could be for you!
Do you accept returns?
At this time, we do not accept returns on our candles. We know that it is hard to choose scents when online shopping but we provide detailed descriptions with each listing and encourage you to contact us with any questions you may have. If you do not like the scent you chose, consider gifting it to someone who might like it. 
How long will it take to receive my candles?
Right now, our processing time is 7 days. We aim to get our orders out before that, but please allow us the full 7 days before messaging us about your order. Once your order is in the mail, you will receive a tracking number, which you can use to track your package. 
Do you wholesale?
Yes! Please contact us for more information.